Team Leader - Fleet Control & CCTV Surveillance
Overview
The Fleet Control & CCTV Team Leader is responsible for leading and supervising Fleet Control and CCTV Surveillance teams within a central control room environment, ensuring effective monitoring of vehicles, security systems, CCTV networks, and high-risk operational areas. The role includes real-time incident management, risk identification, escalation processes, and operational reporting while providing guidance and support to Controllers.
Responsibilities
- Lead and supervise Fleet and CCTV Controllers during the shift
- Allocate duties and ensure the control room is adequately staffed and operational
- Conduct shift briefings and effective handovers
- Monitor staff performance, attendance, and adherence to procedures
- Provide coaching, guidance, and support to Controllers
- Oversee continuous CCTV and electronic security monitoring
- Ensure high-risk areas are monitored and suspicious activity is escalated
- Oversee real-time monitoring of fleet and line-haul vehicles
- Take control of the control-room response during serious or high-risk incidents
- Ensure incidents are identified, assessed and escalated in line with SOPs
- Ensure CCTV and monitoring system faults are identified and escalated
- Review daily operational and security reports
- Ensure compliance with company SOPs, policies and security standards
How to apply
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